lioncase will process your order within 2-3 business days once we received the full payment. Our normal order processing days are Monday to Friday. If you place your order on Friday, Saturday, Sunday and public holiday, your order will be processed in the next business day.
A confirmation email will be sent to you once we have received your order. The shipping time varies from country to country, and it’s expected that your package could be arrived in one month by economic post. Please be reminded that the exact shipping time could be affected by other external factors such as postal delay, bad weather condition or custom inspection. If you could not receive your package in 8 weeks, please contact us via email: firstname.lastname@example.org
All kinds of taxes, duties, or tariffs imposed by the local government of the designated country will be responsible by the customers.
If you want to return the item purchased from our lioncase website (www.lioncase.com), you should contact our customer service via email: email@example.com within 7 days counting from the day you received the item. We shall understand your reason of return (defect, wrong color etc).
If the reason of return is reasonable and acceptable, we shall send you a Return Note via email and you are authorized to return the item to us. No additional handling fee needed and you just need to pay the return shipping fee and tax or duties if any. We do not accept any item return without our Return Note.
You should send us back the returned item within 7 days from the date you obtained our Return Note via email. The returned item must be in original manufacturer’s package which should be in new and unused condition with all items originally shipped.
If your return package is acceptable after inspection, lioncase will refund the money back to you. The original shipping fee is not refundable. Lioncase will be responsible for the shipping costs only in the case of proved defective item.
The above terms subject to final decision of Lioncase Creative Limited.
iPad2/The new iPad
MacBook Air 11"
MacBook Air 13"
MacBook Pro Retina 15"
lion by lioncase
Samsung Galaxy SIII